How HomeHelm works

An advisor to guide your next step

Ask questions, compare plans and understand the commitment before applying. Your HomeHelm advisor helps you through the sales enquiry and remains a contact for order and subscription questions.

LG Electronics and its appointed providers retain responsibility for the product, official contract and technical service.

1. Step 1

   Before you apply

   Understand products, current plans and relevant promotion details.

2. Step 2

   While deciding

   Compare plan structures, monthly commitments and total commitments.

3. Step 3

   During the order process

   Ask questions and receive guidance through the enquiry and application hand-off.

4. Step 4

   Through installation

   Keep your advisor as a sales contact while LG or its appointed provider arranges installation.

5. Step 5

   After installation

   Contact your advisor for sales, order or subscription questions. Technical and warranty matters go to the appropriate LG support channel.