LG CareShip
Experience worry-free maintenance with LG CareShip. Our professional care program ensures your LG PuriCare™ water and air purifiers operate at peak performance through regular filter replacements, deep cleaning, and expert sanitization.
What is LG CareShip?
A routine maintenance service to ensure your LG PuriCare™ Water and Air Purifiers are performing at their finest.
Why product maintenance is IMPORTANT?
Just like batteries that need to be replaced once consumed, filters need to be replaced as well to ensure clean water & air.
Self-Service
Filter delivery to your doorstep every:
Regular Visit
Technician visit to your home every:
Water Purifier
- Ensure consistent pure & hygienic drinking water
- Filters are consumable & periodic replacement is required
- Skill is required to perform filter replacement & product sanitation
Why choose LG CareShip?
1 Plan 0 Worries to ensure your LG PuriCare™ product is working in tip-top condition all year round.
Economical Rates
Affordable maintenance plans that fit your budget
Save More with Extended Plans
Get better value with longer subscription periods
Easy Cashless Transactions
Convenient payment options available
LG Genuine Filters & Parts
Authentic components for optimal performance
Free Reinstallation
Complimentary relocation service once a year*
No Extra Filter Charges
Expired filter replacements at no additional cost**
Yearly Internal Pipe Change
Complimentary for selected water purifier models***
Routine Maintenance
Scheduled servicing with quality assurance
Professional Technicians
Trained CareShip personnel for expert service
* In case of product relocation, product needs to be carried by customer to the new location. LG PuriCare™ will provide the product reinstallation (applicable for water purifier only). Product reinstallation is provided once a year only.
** Additional charges related to filter replacement may be incurred in case of heavy usage.
*** Yearly change internal pipe entitled for selected models only.
Ready to protect your LG products?
Subscribe to LG CareShip today and enjoy worry-free maintenance for your water and air purifiers.
View CareShip PlansAvailable CareShip Plans
Select the perfect maintenance plan for your LG PuriCare™ product. Self-Service for DIY enthusiasts or Regular Visit for complete peace of mind.
NEWLG PuriCare™ ATOM-U Water Purifier
WU525BS
- WQA-certified All Puri Filter system for high-quality water
- Auto-sanitization of water pipes and outlets
- Sleek built-in design
- LG ThinQ™
Self-Service
Regular Visit
LG PuriCare™ Objet Collection Water Purifier
WD518AN
- LG Object Collection (Design)
- Hot, Ambient, Cold Water
- Hygiene
- Convenience
- Self Service
Self-Service
Regular Visit
LG PuriCare™ Self-Service Tankless Water Purifier
WD516AN
- Auto Sterilization
- Hot, Ambient, Cold Water
- Hygiene: Tankless, 4-Stage All-Puri Filter System
- Convenience: LG ThinQ™, Voice Guidance
- Design: 17cm Super Slim Design
Self-Service
Regular Visit
Tankless LG PuriCare™ Water Purifier with 3-stage filtration
WD515AN
- 3-Stage Filtration System
- UV Sterilizing Care
- Tankless Hot & Cold & Room temp. water
- 4 Directions Moving Tap
- Hot Water & Volume Control
Regular Visit
Slim Stand LG PuriCare™ Water Purifier
WS410GN
- Instant Cold Water (Tankless)
- Big Capacity Hot Water (Stainless Steel Tank)
- Total Service Care
- 4-Stage Filtration System
Regular Visit
Slim Stand LG PuriCare™ Water Purifier with Smart Inverter
WS510SN
- Ultra power saving
- Large capacity
- Internal hygiene
- Convenience
Regular Visit
LG PuriCare™ 360º HIT Air Purifier (Brown)
AS60GHCG0
- 360º Purification
- Multi-filtration System
- Compact in Size
- Smart Sensor & Indicator
- LG ThinQ™
Self-Service
Regular Visit
NEW16L LG PuriCare™ DUAL Inverter Dehumidifier
DD16GMWE1
- Dual Inverter Compressor™
- Compact design
- Hidden handle & hidden cord
- LG ThinQ™
Self-Service
Regular Visit
LG Styler™ – The Smart Wardrobe with Refresh, Sanitary & Gentle Dry
S3WF
- Sanitary
- Refresh
- TrueSteam™
- Remove odor
- Gentle Dry
Self-Service
Regular Visit
LG PuriCare™ Water Purifier with Hot & Ambient Water
WD210MN
- 4-stage filter system
- Auto sterilization
- UV sterilization
- Sleek design
- Mood lighting: Warm Beige, Cream White, and Pure White
Self-Service
Regular Visit
LG PuriCare™ Self-Service Tankless Water Purifier with 4-Stage Filtration Hot/Ambient
WD216AN
- Auto sterilization
- Hygiene: Tankless, 4-Stage All-Puri Filter System
- Convenience: LG ThinQ™, Voice Guidance
- Design: 17cm Super Slim Design
Self-Service
Regular Visit
Tankless LG PuriCare™ Water Purifier with 3-stage filtration & Tankless Hot/Cold/Ambient water
WD512AN
- Tankless Hot & Cold & Ambient Water
- Total Service Care 1.2.3
- Hot Water Control
- Volume Control
- 3-Stage Filtration System
Regular Visit
Tankless LG PuriCare™ Water Purifier with 3-stage filtration & Tankless Ambient water
WD112AN
- Tankless Ambient Water
- Total Service Care 1,2,3
- Slim Design
- Ergonomic Touch Display
Regular Visit
Tankless LG PuriCare™ Water Purifier with 3-stage filtration & Tankless Hot & Ambient Water
WD210AN
- Tankless Hot & Ambient Water
- Total Service Care 1,2,3
- Slim Design
- Ergonomic Touch Display
Regular Visit
LG PuriCare™ Tankless Water Purifier with 4-Stage filtration Hot/Ambient water
WD217AN
- Hygiene: Tankless, Internal Stainless Steel Pipe, 4-Stage All-Puri Filter System, UV Sterilization
- Convenience: Ergonomic Touch Display, Volume Control, Hot Water Control, Filter Change Alert, LG ThinQ™
- Design: 17cm Slim Design, 180º Rotating Tap
Regular Visit
LG PuriCare™ Tankless Water Purifier with 4-Stage filtration Hot/Cold/Ambient water
WD517AN
- Hygiene: Tankless, Internal Stainless Steel Pipe, 4-Stage All-Puri Filter System, UV Sterilization
- Convenience: Ergonomic Touch Display, Volume Control, Hot Water Control, Filter Change Alert, LG ThinQ™
- Design: 17cm Slim Design, 180º Rotating Tap
Regular Visit
LG PuriCare™ 360° HIT Air Purifier
AS60GHWG0
- 360º Purification
- Multi-filtration System
- Compact in Size
- Smart Sensor & Indicator
- LG ThinQ™
Self-Service
Regular Visit
LG PuriCare™ 360º Alpha Pet Single (Beige) Air Purifier with Allergy Care and Pet Mode
AS65GDBY0
- 360º Purification
- Multi-Filtration System
- Clean Booster
- Pet Care
- Allergy Care
Self-Service
Regular Visit
LG PuriCare™ 360º Alpha Pet Double (Beige) Air Purifier with Allergy Care and Pet Mode
AS10GDBY0
- 360º Purification
- Multi-Filtration System
- Clean Booster
- Pet Care
- Allergy Care
Self-Service
Regular Visit
NEWLG PuriCare™ AeroBooster with Slim and Powerful Air Purification
AS55GGWX0
- Aero V Filter
- DUAL Airflow and Clean Booster
- Slim and premium design
- Easy-to-clean air purifier
- Mood lighting
Self-Service
Regular Visit
LG PuriCare™ AeroFurniture Air Purifier (Clay Brown) with Wireless Charging
AS20GPBK0
- Table + Air Purifier
- 360º Air Purification: 360º HEPA Filter, UVnano™ Technology
- Mood Lighting
- Wireless Charging
- Low Noise
Self-Service
Regular Visit
NEWLG PuriCare™ AeroFurniture Air Purifier (Essence White) with Wireless Charging
AS20GPHK0
- Table + Air Purifier
- 360º Air Purification: 360º HEPA Filter, UVnano™ Technology
- Mood Lighting
- Wireless Charging
- Low Noise
Self-Service
Regular Visit
NEWLG PuriCare™ AeroHit
AS35GGW10
- 360 H Filter
- Slim and fit design
- PM 1.0 & Gas sensor
- LG ThinQ™
Self-Service
Regular Visit
LG Styler™ – The Smart Wardrobe with Refresh, Deodorise & Reduce Wrinkles
S3GHM
- Refresh, Deodorise, Reduce Wrinkles and Allergens
- Vanquish Odors
- Reduce Allergens With Steam
- ThinQ™, Remotely Start or Monitor
Self-Service
Regular Visit
Frequently Asked Questions
What is the difference between Self-Service and Regular Visit?
Self-Service delivers filters to your doorstep every 6 months for you to replace yourself. Regular Visit sends a trained technician to your home every 6 months to perform professional maintenance and filter replacement.
How often will I receive maintenance service?
Both Self-Service and Regular Visit plans provide maintenance every 6 months to ensure your LG PuriCare™ products maintain optimal performance.
Are the filters and parts genuine LG products?
Yes! All filters and replacement parts used in CareShip are 100% genuine LG products, ensuring the best performance and longevity for your appliance.
Can I switch between Self-Service and Regular Visit?
Yes, you can switch between plans. Please contact our customer service team to discuss plan changes and any applicable adjustments.